Privacy Policy

This Privacy Policy explains how Obaco Homes Real Estate LLC(“we”, “us”, “our”), a real estate brokerage registered in Dubai, United Arab Emirates under RERA ORN 39478, collects and processes personal data through the website www.emaarsalecenters.com(the “Website”).

1. Data we collect

When you submit an enquiry form on the Website, we collect:

• Your name;
• Your email address;
• Your phone number, including country code;
• The community or project you express interest in (if provided);
• Technical data collected automatically, such as IP address, browser type, device information and pages visited, via cookies and similar technologies.

2. How we use your data

• To respond to your enquiry and provide information about Emaar projects, prices, availability and payment plans;
• To store your enquiry in our customer relationship management system (Zoho CRM) so our sales team can follow up;
• To send you relevant property updates, where you have consented or where permitted by law — you may opt out at any time;
• To operate, secure and improve the Website;
• To comply with legal and regulatory obligations in the UAE.

3. Legal basis

We process your data on the basis of your consent (given when submitting a form), the performance of pre-contractual steps taken at your request, our legitimate interest in operating a real estate brokerage, and compliance with UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

4. Sharing your data

We may share your personal data with:

• Our CRM and communications service providers (including Zoho Corporation), who process data on our behalf;
• The developer of a project you ask us to register your interest in, where this is required to process your enquiry or booking;
• Government authorities or regulators where required by law.

We do not sell your personal data, and we do not share it with unrelated third parties for their own marketing.

5. International transfers

Our service providers may store data on servers located outside the UAE. Where data is transferred internationally, we take reasonable steps to ensure it receives an adequate level of protection.

6. Retention

We retain enquiry data for as long as needed to serve your enquiry and to meet regulatory record-keeping requirements, after which it is deleted or anonymised.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict its processing, and withdraw consent at any time. To exercise these rights, contact us at +971 43 351 005 or visit us at The Citadel Tower, Office 706, Business Bay, Dubai, UAE.

8. Cookies

The Website uses strictly necessary cookies and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

9. Third-party links

The Website may link to third-party websites, including social media platforms and developer websites. We are not responsible for their privacy practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its effective date.

11. Contact

Obaco Homes Real Estate LLC
The Citadel Tower, Office 706, Business Bay, Dubai, UAE
Phone: +971 43 351 005
RERA ORN: 39478